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| Job Ref. #: | 73003BR |
| Industry: | Skilled Trades- other |
| Job Type: | Full Time |
| State: | California |
| City: | Milpitas |
| Job Description: |
The Sr. Manager, Business Excellence within the Global Customer Service & Equipment Operations Group (GEG). This position is located in Milpitas, CA / Irvine, CA and responsible for the following: Sr. Manager, Business Excellence (MBB) Job Summary: This senior level Master Black Belt is responsible for the execution and deployment of Business Excellence. The role will partner with the operations leadership (Global Customer Service & Equipment Operations) team to identify and execute process improvement opportunities to enable sustainable increases in productivity, profitability, and customer satisfaction across a range of business processes and functions. The role leads strategic, complex process improvement projects & project portfolio management. The role requires well developed leadership and project management capabilities with demonstrated success completing core-business, cross-functional, and cross-cultural projects. The role is accountable for delivering strategic results from the application of Lean/Six Sigma methodologies and effective change management. Job Duties: • Leads strategic, complex process improvement projects across Customer Service & Equipment Operations (GEG) and the division to support divisional goals and imperatives. • Evaluates business processes and performance metrics to determine initiatives that will yield greater productivity and efficiency to enable growth. • Train, coach and develop Black Belt and Green Belt resources assigned to projects related to Lean/Six Sigma tools and methodology • Act as a mentor, coach, and technical leader in the implementation of Abbott Business Excellence best practices. • Collaborate with other Master Black Belts to share best practices • Facilitate quality and change management processes; identify customer needs and key drivers to reach customer satisfaction goals with financial benefit Skills/Experience Requirements Basic Qualifications: • 10+ years of experience delivering strategic results from BPI initiatives. • Proven expertise in applying improvement methodologies (DMAIC, DMADV, Lean, and Six Sigma) to deliver business process improvements. • Current Master Black-Belt certification • Ability to negotiate and influence key personnel across multiple business units and geographies • 30% travel required Preferred Qualifications: Advanced degree preferred in a business, science, or engineering discipline. Education Requirements BS/BA |
| Employer: | Please Register to View |
| Post Date: | 03/11/2010 |
