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AT&T Assistant Manager, Store/Kiosk - Aberdeen, NC Job Details

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Job Ref. #:  1159086
Industry:  Skilled Trades- other
Job Type:  Full Time
State:  North Carolina
City:  ABERDEEN
Job Description: 

As an Assistant Manager, Store/Kiosk, you will assist the Retail Store Manager in the daily operation of a retail store. Your duties will include: maintaining inventory levels, conducting physical inventory checks, maintaining store appearance, and complete day-to-day paperwork as directed.



Additional Responsibilities:


  • Work directly under the supervision of the Retail Store Manager

  • Spend 75% of your time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshooting

  • Resolve customer escalations

  • Verify accuracy of daily service revenue reports and bank deposits

  • Maintain proper inventory controls, facilitate inventory transactions and maintain compliance with AT&T Mobility store standards

  • Ensure store/kiosk is opened and closed appropriately by following standard procedures

Required Qualifications:


  • Two years sales/customer service experience in the telecommunications or related industry

  • Two years progressive sales experience in the telecommunications and/or retail industry

  • Ability to work extended hours, including evenings and weekends and holidays

  • Ability to stand for long periods of time

  • May be required to wear a uniform

  • Ability to work more than 40 hours/week if needed (overtime)


Desired Qualifications:


  • Three or more years sales/customer service experience in the telecommunications or related industry

  • Previous management experience

  • Well developed planning, analytical and problem-solving skills

  • Strong organizational skills and attention to detail

  • Strong communication, leadership, and presentation skills

  • Ability to operate a personal computer, wireless equipment, copier and fax

  • Ability to work at multiple locations within district preferred

  • Familiarity with wireless terminology and AT&T Mobility systems preferred


We offer:


  • Competitive pay: hourly pay plus you can earn $1,400 or more per month in commission by meeting and/or exceeding sales objectives for your store!"

  • Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)

  • Top-notch on-going training on the latest technology

  • A fun, fast paced work environment




AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
Employer:  AT&T
Post Date:  02/08/2012

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