System Tech Analyst 3 Job Details

Northrop Grumman Information Systems sector is seeking a System Tech Analyst 3 to join our team of qualified, diverse individuals. This position will be located in Raleigh, NC.

The qualified applicant will become part of Northrop Grumman's IT support of the US Postal Service

Roles and Responsibilities:
• Remote support of USPS users in troubleshooting Microsoft Windows XP, Windows 7 and Terminal Service issues
• Package applications and updates for distribution and remote installation with Wise Package Studio

• A thorough understanding of how applications install on the Microsoft Windows XP and Windows 7 platforms
• Knowledge of Active Directory, REGEDIT and REGEDT32, WISE Installer
• Knowledge of WISE Package Studio, MSI Installer and SMS.
• Experience with remote access tools, including RDP, Netmeeting and Windows Desktop Sharing.

Basic Qualifications:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
• Bachelors degree in Computer science or a related field
• 5 years experience supporting desktop users of Microsoft Windows XP and Windows 7

• 2 years experience supporting users via telephone
• Experience packaging Windows applications for deployment using Wise Installer and Wise Package Studio
• Experience supporting MS Terminal Services applications
• Must be able to obtain a USPS clearance

Preferred Qualifications:
Candidates with these desired skills will be given preferential consideration:
• MCSE
• 5 years experience packaging Windows applications for deployment using Wise Installer and Wise Package Studio
• 5 years experience experience supporting MS Terminal Services applications

Northrop Grumman Corporation is a leading global security company whose 75,000 employees provide innovative systems, products, and solutions in aerospace, electronics, information systems and technical services to government and commercial customers worldwide.

Northrop Grumman is an Equal Opportunity Employer committed to hiring and retaining a diverse workforce regardless of age. U.S. Citizenship is required for most positions.