Sr Systems Manager * Job Details

Overall Purpose: Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements.

Key Roles and Responsibilities: Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation and server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensures data and media recoverability by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Develops and promotes standard operating procedures. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.

Job Contribution: Seasoned technical professional. Contributes through proven technical expertise. Has significant dept/functional impact.

KNOWLEDGE Subject Matter Expert (SME) within own discipline/specialty area; basic knowledge of other disciplines/specialty areas. Deep technical knowledge. Applies in depth knowledge of discipline/specialty area standards/processes. Integrates industry experience and deep professional/technical knowledge.

ANALYSIS/PROBLEM SOLVING Solves unique problems through evaluative judgment/precedent. Independently applies sophisticated analysis in evaluating issues. Develops new concepts/methods/techniques for cross functional initiatives. Recognizes/pursues alternative methods.

INDEPENDENCE Guided by department goals/objectives. Exercises latitude in determining objectives/approaches to projects. Leads multiple projects of small to medium size and technical breadth.

CONTRIBUTION TO ATT TECHNOLOGY Key contributor on complex projects/initiatives. Impacts current and future business opportunities through application of specialized technical/ industry knowledge. Develops methods/techniques based on strategic project objectives.

COMMUNICATION Mentors and provides technical guidance and explains advanced concepts to others in work area. Coordinates across multiple departments. Promotes active listening and open communication. Provides leadership/guidance to others.

Education: Preferred Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math or equivalent experience. Experience: Typically requires 8-10 years experience. Supervisory: No.