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| Job Ref. #: | 1158532 |
| Industry: | Skilled Trades- other |
| Job Type: | Full Time |
| State: | Washington |
| City: | BOTHELL |
| Job Description: |
This position provides a unique and challenging opportunity to become a member of a dynamic and energetic team focused on the elicitation, documentation, and management of business requirements associated with the att.com website for desktop and mobile devices (e.g. smart phones & tablets) browsing. Projects will focus on expanding existing functionality, introducing new functionality, and on the continuous improvement of customer satisfaction measurements associated with the website for customers utilizing desktop and mobile device browsers to shop and order AT&T products and services. Chosen candidates will lead, manage, and direct the work associated with a group of business analysts that work directly with marketing product managers, user experience specialists, release managers, business analysts, and IT resources through all Software Development Life Cycle phases with emphasis on idea discovery/elaboration and requirements creation/documentation/management. While excellent communication and managerial skills are required, the ability to understand the website's functionality and collaborate with various subject matter experts to create clear, comprehensive, and concise business requirements is critical to the success of this position. Special emphasis for this position will be on enhancing our customer's ability to browse and order AT&T services via mobile devices. Thus this position will require an individual facile in the development of business flows to support the user experience of small form browser users. Qualifications: This position requires an individual with business experience in the creation of business level requirements for an online web environment for desktop and mobile device browsing / ordering, as well as experience leading/managing small groups of Business Analyst with their associated work efforts. A four year college degree and a working knowledge of web technologies and concepts are required. Candidates must have the ability to lead/manage a diverse group of individuals, be an advocate of the local requirements process, meet deadlines by mitigating risks, manage multiple projects simultaneously, continually seek process improvement, and drive decisions. Strong analytical, written communication, verbal communication, facilitation, organization, and leadership skills are required. Working knowledge and experience with Microsoft Word, Excel, and PowerPoint are needed to document requirements and prepare executive level presentations. All candidates must be highly motivated, flexible, and conscientious with the ability to work in a constantly changing environment. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V |
| Employer: |
AT&T |
| Post Date: | 02/07/2012 |
