Candidate Registration
Employer Registration
Forgot Password
Login
Candidate Registration
Login
Candidate Registration
Login
Employer Registration

Helping Manufacturing Employers for Over 20 Years!

Sr Product Support Engineer Flight Management Job Details

back to search results

Vacancy has expired

Job Ref. #:  00184846
Industry:  Aircraft/Aerospace
State:  Arizona
City:  Phoenix
Job Description: 
Honeywell Aerospace is a $11B SBG (Strategic Business Group) with 40,000 employees in over 125 domestic and international locations. We are a leading global aviation supplier designing, manufacturing, and distributing advanced electronic systems, products, and services to commercial, defense and space industries.


The position is for a Product Support Engineer (PSE) who will be supporting Flight Management Systems (FMS) worldwide for all businesses (ATR, BGA, and D&S). The candidate will be reporting into the C&PS Product Support organization in Phoenix Arizona.




This position's Primary responsibilities include but are not limited to:


  • Support Phoenix PSE's with data analysis of FMS products.

  • Coordinates activities required to support and resolve customer technical issues including field questions escalated from the Technical Operations Center

  • Works together with the Technical Operations Center and FSEs to provide on-site technical support to customers

  • Supports the Product Support Program Manager in establishing waterline analysis of technical programs for presentation to "clearing houses"

  • Creates presentation material for in service technical issues, collaborating with Customer Support on Technical Coordination Meetings and sharing presentation responsibilities for larger operator meetings

  • Is proactive in managing product performance and reliability to meet customer's satisfaction through identification of technical issues and guidance of improvements through Product Teams

  • Collaborates with Reliability Engineering to identify products to review and types of analysis to be performed. Analyzes field event and reliability data to identify new failure modes and trends

  • Provides engineering support to Customer Satisfaction Boards and at times leading task teams to resolve field issues

  • Monitors customer operations and field data to assess product health and proactively address technical issues before they impact customer relations

  • Works with Engineering & Technology and Business Segments to assure that technical problem resolution meets the needs of the customers.

  • Possesses in-depth knowledge of products and process technologies of the product family

  • Participates in Mod/Service Bulletin Board and processes

  • Provides inputs to the Integrated Product Development& Support (IPDS) Process




Basic Qualifications:


  • Bachelor's degree in a technical field or BSEE. 2 year degree with 10 years of technical support experience accepted in lieu of a Bachelor's degree.

  • 6 years experience with design & development, product test, or field support for FMS Products and other electrical products.


Additional Qualifications


  • Demonstrated knowledge of electronics and systems software

  • Knowledge of aircraft avionics equipment and systems

  • Six Sigma Greenbelt Certified

  • Strong interpersonal skills and ability to tactfully and confidently deal with customers, peers and personnel at all organizational levels

  • Proven track record of customer interface

  • Significant technical knowledge of multiple products

  • Good presentation skills and experience in speaking to large groups

  • Process driven

  • Flexibility and creativity in approach to solutions

  • Self motivated


As an Equal Opportunity Employer, Honeywell is committed to a diverse workforce.


Interested in Honeywell but this isn't the right job for you? Join Honeywell's Talent Network to receive updates on other Honeywell employment opportunities, news and more. Click here to sign up: http://careersathoneywell.com/en/Newsletternew.aspx



Employer:  Honeywell
02/07/2012

Featured Employers

Actions

Home Candidate Job Details

Popular Jobs: Accounting Assistant | Analyst | Application Developer | Business Analyst | Cost Analyst | Director of Operations | Electrical Engineer | IT Analyst | IT Specialist | Inspector

Popular Cities: Azusa | Bellevue | Buffalo | Cleveland | Cranston | Dallas | Dayton | Fort Bragg | Fort Eustis | Hanscom


Home    About Us    Job Search    Employer Area    Advertise With Us    Contact Us    Terms & Conditions    Privacy Policy   

Copyright © 2007 USAManufacturingJobs.com, Inc.  |  Powered by Job Board Software, Manufacturing Jobs