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Helping Manufacturing Employers for Over 20 Years!

Sr Project/Program Mgr IT* Job Details

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Job Ref. #:  1207382
Industry:  Skilled Trades- other
Job Type:  Full Time
State:  Texas
City:  Austin
Job Description: 


The Senior Project/Program Manager acts as a liaison between various delivery teams requiring coordination of these resources. Through understanding of core business and service objectives and processes, this position will translate those needs into a clear definition of system and requirements, culminating in the production launch of systems and/or enhancements that obtain those objectives.


Additional Responsibilities:


  • Lead oversight of day to day project and program control of a multi-location/function team

  • Contribute to ongoing development efforts and coordinate multiple stakeholder participation in application releases both within eCommerce specific applications and general AT&T releases

  • Work with key members of various departments to identify and resolve application issues, system enhancements, and new user requirements

  • Work with cross-functional teams to design and implement application enhancements

  • Work with cross functional teams on strategic initiatives and improvements

  • Provide input for production related issues

  • Proactively identify new opportunities to improve the effectiveness of the program (increase revenue, increase conversion rate, increase service utilization logins, increase quality)

  • Coordinate post-production support for releases and enhancements

  • Must be able to identify and manage project related issues and risks

  • May be required to manage Business/Functional Analyst positions for individual projects

  • Ability to work occasional weekends and varied schedule

  • 7/24 on call availability for resolving high severity issues during new product rollout



Required Qualifications:


  • Minimum of 7 years experience with IT systems

  • Previous project management experience


Desired Qualifications:


  • Bachelor's degree in Information Technology, Computer Science, or Software Engineering

  • PMP Certification



AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Employer:  AT&T
02/02/2012

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