Vacancy has expired
| Job Ref. #: | 1202175 |
| Industry: | Skilled Trades- other |
| Job Type: | Full Time |
| State: | Illinois |
| City: | Arlington Heights |
| Job Description: |
Leadership position in newly created Application and Hosting incubation center responsible for Tier 2 support. This position will be responsible for Unified Communications support with potential to add additional scope based on new product launching in the future. This position requires daily operational support in addition to long-term strategic planning. Incubation Center provides 24x7 customer support. Responsibilities Responsibilities for this position include day-to-day operational management of the center, large direct team of subordinates, metric reviews, customer escalations, and strong partnership with Vendors and Product Marketing. The success of the center will be measured by our ability to drive a One-ATT experience for our customers, ability to onboard new products, and ensure systems, tools, and personnel are aligned for future success. Qualifications Required · 3-5 years of leadership experience · Must have strong interpersonal skills and communication skills (oral, written, and presentation) · Analytical · Team Building · Problem Solving · Goal Oriented · Project Management Desired Bachelor of Science in Business, Telecommunication, or Information Technology discipline Supervisory - Yes 7x24 Required Qualifications:
Desired Qualifications:
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
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| Employer: |
AT&T |
| Post Date: | 02/01/2012 |
