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Communications Systems Analyst - DIRECT LABOR Job Details

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Job Ref. #:  1153415
Industry:  Skilled Trades- other
Job Type:  Full Time
State:  North Carolina
City:  FAYETTEVILLE
Job Description: 
Provide lifecycle support for local and distributed communications systems. Systems include voice and video telecommunications, satellite systems, secure encryption devices, video teleconferencing systems, switchboards and switching systems, and wide area/long-haul cable trunks and circuits. Lifecycle support includes planning, installation, configuration, testing, operation, maintenance, management and administration functions.

Responsibilities:

- Operate and maintain telephony systems including telephone switch (PBX) and associated interface hardware and software.

- Support telephone number assignments, changes and deletions, and maintain telephone directories and databases.

- Operate and maintain satellite telecommunications systems, including monitoring and troubleshooting satellite uplinks, downlinks and terminal equipment.

- Operate and maintain video teleconferencing systems such as Polycom, Tandberg, or Cisco.

- Provide user training and technical support in accordance with local service desk procedures.

- Administer secure encryption devices as authorized and directed by the government, including key changes and maintenance.

- Support tactical radio inventory, logistics, pre-deployment quality assurance testing and inspection, and shipping/receiving to/from repair facilities.

Knowledge & Skills:

- Proficient in PBX telephone system operation, maintenance, troubleshooting and repair.

- Proficient in video teleconferencing system operation, maintenance, troubleshooting and repair.

- Proficient in satellite telecommunications system operation, maintenance, troubleshooting and repair.

- Working knowledge of DoD tactical radio and cryptographic equipment.

- Familiarity with secure telecommunications systems such as DRSN, Sectera, and STE.

- Familiarity with voice and video communications interface network interfaces, including VoIP and IP video teleconferencing.

- Capable of dealing with customers at all levels--including VIPs--in stressful situations.

- Capable of prioritizing and dynamically re-tasking work as situations change.

- Familiarity with U.S. Special Operations Forces processes, procedures and operations.

Education, Training and Certification:

- B.S. degree in communications or related field plus two years of experience; or two years of formal DoD training plus four years of experience in DoD telecommunications.

- Ability to complete required DoDD 8570.01 technical certification within first six months of employment.

- Commercial voice and video network education, training or certification preferred.

- ITIL v3 Foundations certification preferred.

Additional Requirements:

- This position is contingent upon contract award.

- TS/SCI clearance required.

- This position may require evening and weekend work.

- This position may require travel to various locations worldwide.

- The work is typically performed in an office environment and at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.



Position located in: Fayetteville, NC; Fort Walton Beach, FL; and Stuttgart, Germany.

Employer:  AT&T
02/01/2012

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