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Integrated Solutions Specialist 3 Chicago, IL Job Details

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Job Ref. #:  1208437
Industry:  Skilled Trades- other
Job Type:  Full Time
State:  Illinois
City:  Chicago
Job Description: 


This is the big leagues. AT&T is a world leader in communications, business solutions and entertainment, and as part of our Business Sales teams, you'll work with small to large enterprises as well as government agencies to sell our full-scale business solutions.


Our wireless division serves 95 percent of the Fortune 100 companies and counts more than 80 percent of the Fortune 500 and more than 1200 federal, state, and local government agencies as customers.


You'll be part of the team that walks our customers through AT&T's cutting-edge products, shows them the benefit of our advanced services, and ultimately closes the deal. We aren't just the phone company anymore and you aren't just any sales person. This could be your chance to join a company that's known for being innovative, successful and ahead of the curve.


With AT&T's history of success and commitment to emerging technologies, this is the ideal sales environment for a professional looking to build an amazing career.


AT&T Integrated Sales Specialist (ISS) is responsible for supporting and delivering integrated solutions for AT&T account teams and large fortune AT&T customer accounts. As a seasoned industry expert, the ISS is successful in understanding and anticipating customer needs, identifying key business drivers, leveraging AT&T portfolio (Cloud services, MPLS networks, VOIP, Security, Hosting Services and Professional Services for network consulting and assessments) and delivering value based solutions that meet and exceed customer expectations. The ISS is customer facing and owns proposing, pricing, contracting, negotiating and closing the AT&T portfolio of managed and emerging services.


Roles and responsibilities of the Integrated Sales Specialist include but not limited to the following:



  • Provide necessary integrated solution delivery and support to AT&T account team responsible for the large business and fortune accounts
  • Assist sales team in obtaining revenue growth in support of particular product lines and solutions based sales
  • Provide sales support to the account team responsible for large fortune accounts and participate with account team to in sales opportunities
  • Work with account team within a defined territory or an account portfolio aligned at a Sales Group level (e.g. assigned segment, territory or account base)
  • Provide support that may be associated with newer, more enhanced or custom products.
  • Develops customer relationships
  • Anticipate client concerns & roadblocks, to overcome obstacles that may delay customer decision
  • Responsible for duplicate ownership of objective/attainment with the account team or sales group
  • Position self as the subject matter expert (SME) in providing sales support to all of PCG Accounts - including customer meetings, customer presentations, defining process.
  • Work closely with business partners on configuring and designing solutions and negotiating contracts.
  • Work with the Product House and business partners in relation to promotions and reaching revenue targets; facilitating relationship-building between Account Executives and the Product House
  • Take ownership of proposing, pricing, contracting, negotiation and closing
  • Distribute tools and self-enabling tools to the field;
  • May pursue some opportunities independently as well as over time, and train sales force to sell products independently (i.e. without Integrated Solutions Specialist involvement).
  • Provide sales coaching to the PCG account sales organization as needed


Specialist role focuses on revenue growth of a particular product line for accounts within a defined territory or an account portfolio aligned at a Sales Group level (e.g. assigned segment, territory or account base).

Required Qualifications


  • 5 or more years of consultative and solution based sales experience

  • Previous experience selling Data and IP, Managed Services, Cloud Services, MPLS networks, VOIP, Security, Hosting Services and Professional Services for network consulting and assessments)

  • Strong Customer Support skills

  • Technical sales experience and/or technical consultation experience

  • Excellent written and oral communication skills

  • Ability to successfully manage multiple projects

  • Excellent technical, analytical and problem solving skills

  • Understanding of AT&T processes across entire product portfolio

  • Experience taking ownership/accountability that produced desired results

  • Understanding of AT&T processes across product portfolio

  • Must have Valid drivers license

  • Must qualify and pass Sales and Technical assessments if not previously qualified



Desired Qualifications:


  • Market knowledge including strategy, strengths and vulnerabilities

  • Demonstrated ability to quickly learn a technical product, service, and/or emerging technology.

  • BA in Marketing or BS in CS, EE or MIS




AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Employer:  AT&T
02/01/2012

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