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AT&T Bilingual Collections Representative - Nashville, TN Job Details

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Job Ref. #:  1162457
Industry:  Skilled Trades- other
Job Type:  Full Time
State:  Tennessee
City:  Nashville
Job Description: 
LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?


A job with AT&T as a Bilingual Collections Representative can provide you with exactly that!


Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!


Our Bilingual Collections Representatives work with Business and Residence customers in pursuit of collecting company revenues.


What you'll do as an AT&T Bilingual Collections Representative:


  • Collect delinquent bills by making outbound telephone calls to customers or by written correspondence when appropriate
  • Record data, notations, and enter data online while talking with customers
  • Handle adjustments as appropriate to resolve discrepancies, facilitate payment arrangement negotiations and extensions of credit
  • Compute and quote adjustments, credit/security requirements, balances, amounts billed and/or rates to customers
In addition to possessing STRONG communications skills, our Bilingual Collections Representatives must:


  • Fluently speak and write in Spanish AND English
  • Possess basic computer and keyboarding skills
  • Complete on-the-job and/or classroom training as required to remain on the job
  • Obtain satisfactory results from a background/employment history investigation and drug screening
  • Qualify on pre-employment screening:



Call Center Audition (CC Audition)


Employment Inventory (EI)

Customer Service Assessment (CSA)


Oral Proficiency Interview - Spanish (OPI)





Employer:  AT&T
02/01/2012

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