| Job Description: |
Avon, the company for women, is a leading global beauty company, with over $10 billion in annual revenue. As the world's largest direct seller, Avon markets to women in more than 100 countries through over 5.5 million independent Avon Sales Representatives. Avon's product line includes beauty products, fashion jewelry and apparel, and features such well-recognized brand names as Avon Color, Anew, Skin-So-Soft, Advance Techniques, Avon Naturals and Mark.
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
- Deep understanding of products, promotions, and advertisements.
- Deep understanding of Company Policies and Store Policies.
- Research all new incoming products to determine accommodations based on purchasing levels and store floor accommodations.
- Responsible for prompt and accurate receiving, sorting, and stocking of merchandise.
- Perform routine upkeep and basic maintenance of equipment.
- Work closely with the buying personnel to accurately forecast trends, plan and monitor stock levels.
- Ensure that products appear in the right area on sales floor, at the appropriate time and with correct pricing.
- Create merchandise displays to maximize customer interest and sales.
- Ensure accurate inventory levels.
- Perform inventory audits.
- Directing staff to cycle and count inventory on a scheduled basis.
- Arrange stock for better access, counting stock to ensure accuracy of inventory levels.
- Returning of inventory that may be outdated or no longer available for sale.
- Supervise department personnel.
- Ensure that the work flow of department is running smoothly and customer orders are processed in the order received and in a timely manner.
- Ensure that the personnel are adhering to all company policies, i.e. dress code, locker usage, absenteeism and tardiness…etc.
- Conduct weekly departmental meetings.
- Provide ongoing training on departmental procedures.
- Train all incoming personnel on company, store, and departmental procedures.
- Assist in the supervision of other departments during shortages in supervision.
- Prepare personnel reviews and warning notices in a fair and consistent manner.
- Ensure that all materials needed for the tasks performed within the department are readily available and stocked.
- Basic knowledge of computers.
- Basic knowledge of Microsoft Office.
- Ability to process information/pricing for merchandise.
- Ability to communicate with associates, customers, and management.
- Ability to operate all equipment necessary to perform the job.
- Ability to count and understand sequential numerations.
- Ability to research and use analytical skill for problem solving.
- Ability to lead a team.
- High School Diploma or G.E.D.
- Associate Degree a plus.
- Minimum 3 years experience in a supervisory role.
- Minimum 1 year experience in a retail environment.
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