Part-time Customer Service Associate (Mailroom) - Washington, DC Job Details

Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career.



PBMS is a division of Pitney Bowes, Inc., a strong company with an 80 year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.



What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services.



What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation.



DUTIES AND RESPONSIBILITIES:

Perform any and all duties as assigned by management to include; mail services, reprographics services, fax services, and messenger services.\

Deliver small packages and mail to various sites and locations

Maintain highest levels of customer care while demonstrating a friendly and cooperative attitude at all times.

Demonstrate flexibility in satisfying customer demands in a high volume, production environment.

This position requires regular work on various applications.

Know, understand and adhere to business procedure guidelines at all times.

Take direction from supervisor or site manager as required.

Participate in cross training of responsibilities as appropriate.

Maintain all logs and reporting documentation as required.

Understand and adhere to all safety procedures.

Ability to work overtime

Ability to work weekends

Effectively communicate both verbally and written, with clients and company personnel.

Customer service oriented.

Effectively work individually or in a team environment.

Demonstrate competency in performing multiple functional tasks.

EDUCATION:

A high school diploma or equivalent GED preferred, but not required.

EXPERIENCE:

Minimum of 6 months customer service related experience preferred.

ESSENTIAL FUNCTIONS OF POSITION REQUIRE:

Handling up to a maximum of 50 pounds

Ability to walk, sit, stand or sit for long periods (possibly entire shift)